If you are a big corporate discover how Generative AI can boost your productivity
Our services
CUSTOMER CARE INSIGHTS & ANALYTICS
We help customer service centers to automate the extraction of information (insights) from all interactions with customers in their different channels (calls, chat, email, and social networks). Lexic Analytics allows you to classify all that information and discover value using the power of GPT.
Analyze the sales ability, problem-solving ability, product knowledge, and customer satisfaction of your customer service centers. We have designed more than 200 GPT prompts related to Customer Service analytics.
INTELLIGENT DOCUMENT PROCESSING
Our Lexic Cognitive platform has powerful information extraction models to automate the processing of large amounts of documents.
We combine several OCRs, with Machine Learning and GPT to treat a wide variety of documents: IDs, Passports, Invoices, Certificates, Notarial Deeds, Contracts, Handwritten texts, and much more.
We have the technology to detect "Document Forgery" (Fraudulent Edition) to block those documents that have been forged
ONBOARDING AND WORKFLOWS
Digitalize the onboarding processes to register clients, loan applications, etc. With Lexic Cognitive and the power of GPT you will be able to process documents and create workflows to verify their information.
You will be able to extract information from invoices, bank documents, payroll, etc. and create verification flows against a system (ERP) or be verified by a person (Human-in-the-loop)
TURN DOCUMENTS INTO EASILY AVAILABLE KNOWLEDGE
Lexic Cognitive allows you to digitize and extract all the information from sales, technical support, financial documents, external sources (Linkedin, twitter, ...), etc. to create "lakes of knowledge" accessible through conversational "prompts" using the power of GPT.
You will be able to generate conversations about your company's financial data, ESG or Sustainability information, create chatbots about technical support documentation to automate the IT support service, etc.
Happy Customers
We integrate into your ecosystem
All of our services are available through APIs in Json formats. We adapt to the ecosystem that our clients use, whether on-premise or in the public cloud.
We have integrations with Twilio, Zendesk, UIPath, Zappier, and many other systems to ensure that our technology is 100% complementary to that of our customers and partners.
Do you want to see a demo?
